Replacement and Return Policy

Satisfaction Guarantee
If you are not 100% satisfied with your map, ZipCodeMaps.com will create a new map for you at no charge

Mistakes by the ZipCodeMaps Staff
First and foremost, we want you to get the map you need. If the people here at ZipCodeMaps make a mistake, we will simply correct the error by replacing the map. There is no additional charge to you. And we apologize for any inconvenience.

I ordered the wrong map!
If you find that you have ordered the wrong map, we can help. Call us to discuss the map you want. Return the unwanted map in it's orginal and re-sellable condition. We will apply the cost of the original map to the replacement.

What should you do:

1. Call us within 2 days of receipt of your maps.
2. Get the Return Authorization Number (RAN) by completing the Return Request
3. Return the product within 10 days of when the RAN was issued.

What ZipCodeMaps WILL NOT DO:

1. Accept any returns that are not pre-authorized or don't have a Return Authorization Number (RAN).
2. Issue a RAN after 2 days after receipt of product
3. Issue a RAN without a completed and signed Return Request
4. Accept any return after 10 days after the RAN was issured
5. Accept any product not in its orginal and re-sellable condition